These policies cover purchases from the Bloomington Pickleball Club (BPC) online store. The store is run by club volunteers, and every item is printed to order by our production partner. By placing an order, you agree to these policies.
Ordering and sizing
- Each item is printed when you order it, so please check the size chart on the product page before you buy.
- Colors on screen can look slightly different from the finished garment.
- Some styles fit differently from others. The hoodies have an oversized fit and the training shirt has a men’s athletic fit.
Prices, tax and payment
- All prices are in US dollars.
- Orders shipped to Indiana addresses are charged Indiana sales tax, which also applies to shipping.
- Payments are processed securely by Stripe. The club never sees or stores your full card number.
Shipping
- We ship to addresses in the United States only.
- Shipping is a flat $7 per order.
- Most items arrive in about 1 to 2 weeks. The quarter-zip training shirt is printed overseas and usually arrives in 2 to 3 weeks.
- Orders ship directly from our production partner, not from the club.
- Please double-check your shipping address. We can’t redirect a package once it has shipped.
Returns, exchanges and refunds
Because every item is printed just for you, we can’t accept returns or exchanges for size, color or a change of mind.
If your order arrives damaged, defective, misprinted or isn’t what you ordered, contact us within 30 days of delivery and include a photo. We’ll send a replacement or issue a refund to your original payment method.
Cancellations
Orders go into production quickly. If you need to cancel or change an order, contact us right away. Once an order is in production, we may not be able to cancel it.
Donations
Donations made through the store support club programs and court improvements. Donations are not refundable unless a mistake was made in processing. Contact us if you need a receipt.
Your information
We collect your name, email address, shipping address and, if you provide it, your phone number to process and deliver your order. We share this information only with Stripe, to process your payment, and with our production partner, to print and ship your order. For more detail, see our Privacy Policy.
Questions
Reply to your order confirmation email, email bloomingtonpickleballclub@gmail.com, or use our contact form.
The club may update these policies from time to time. The version posted here applies to new orders.